Junior Project Manager

📍 Cardiff, Wales

Based in Cardiff Bay, we are an innovative company specialising in providing networking and security services to our customers. We provide these services to a wide range of customers throughout the UK and Europe and beyond. We have grown rapidly since our doors first opened, our customer base is growing, and we are therefore looking to appoint a a talented Junior Project Manager.

  • Salary up to 22k + excellent benefits (dependent upon knowledge and experience)

  • Comprehensive technical training regime

  • Cardiff Bay location - easily commutable with parking

About Optec

We are an innovative company who specialise in providing managed network, security, and cloud solutions to our customers. We work in numerous sectors and have customers in government, healthcare, financial services and many more. We are constantly evolving to ensure that we keep the pace with the increased demands of our clients and are therefore looking for the right person to join our team as a Junior Project Manager.

What you will be doing:

Due to our increasing project workload, we are looking to fill a newly created role within the company which will report directly to the Optec Network Operations Controller. The successful candidate will be responsible for assisting the Network Operations Controller in managing and delivering projects from sale to completion and working with our customers to ensure that we are providing them with a satisfactory service.

 As well as project management, the role also allows for skills development in Network and Security Engineering. The successful candidate will have the opportunity to learn network and cyber specific skills which will lead to a deeper understanding of Optec’s services.

Role responsibilities:

  • Liaising with customers to determine and define project scope and objectives

  • Managing customer relationships throughout the project lifecycle

  • Assist the Network Operations Controller in the tracking project milestones and updating stakeholders on progress

  • Assist the Network Operations Controller in the allocation developing and managing a detailed project schedule and work plan

  • Measure project performance to identify areas for improvement

  • Assist the Network Operations Controller in the allocation of Optec Engineering resources needed to reach objectives in an effective and efficient manner

  • Working with the Service Desk to ensure customer support SLAs are adhered to

  • Maintain a sound knowledge of the Products and Services offered by Optec

  • Develop and maintain your own Networking and Security knowledge

  • Managing relationships with vendors and suppliers by communicating expected deliverables

  • Liaising with Optec account managers to ensure the smooth delivery of projects

What you’ll bring:

  • Excellent Microsoft Office skills and strong attention to detail

  • Clear and effective communication, analysis, and time management skills

  • Strong relationship building skills

  • Thorough and detail orientated

  • This role is only open to UK/EU (with settled status) nationals

What Optec brings:

  • Salary up to £22K

  • Pension

  • 25 days annual leave

  • Cardiff Bay location with parking

  • Project management specific training package (PRINCE2, PMP, Agile Project Management)

  • Clear career advancement path

If you think you’re a good fit and are interested in driving your career at a fast-growing and fun company, please submit your CV to recruitment@optec.co.uk